Market Force Information® works with hundreds of the world’s largest consumer companies helping them protect their brand’s reputation, delight customers and make more money through location-level solutions.
The solutions provide a robust framework for measuring and improving operational excellence, customer experience, and financial KPI's—these include: mystery shopping, customer experience surveys, predictive analytics, market research, social media, KnowledgeForce® technology platform and more.
Mystery shoppers: Find nearby shop assignments from our mobile app (Eyes:On), complete questionnaires, and upload questionnaires and images from your phone.
Internal auditors: Upload your own questionnaire for your internal employees to complete audits and upload information to KnowledgeForce.
市场力量Information®可与几百名世界最大的消费类公司,帮助他们保护自己的品牌声誉,取悦客户,并通过所在地级解决方案赚更多的钱。
这些解决方案用于测量和改进卓越运营,客户体验提供了一个健壮的框架,以及金融KPI's,其中包括:神秘购物,客户体验调查,预测分析,市场调研,社会化媒体,KnowledgeForce®技术平台和更多。
神秘顾客:查找我们的移动应用商店附近的分配(眼睛:开),完整的问卷调查,并上传问卷调查和图像从您的手机。
内部审计人员:上传你自己的问卷内部员工完成审核并上传信息KnowledgeForce。